Consumers have a one-month right of withdrawal. Right of withdrawal: You have the right to withdraw from this contract within one month without giving any reason. The withdrawal period is one month from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (armorpho, Trierer Str. 288, 52078 Aachen, Germany, firstname.lastname@example.org, Phone: 02 41/89 43 79 33, Fax: 0241/963-1689) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.
To comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the end of the cancellation period. The goods can only be returned if the packaging seal is present in undamaged form.
Consequences of revocation
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us or to MORPHOTEC (Dennewartstr. 25-27, Aachen, Germany) without delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fifteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods. If delivered items have been provided with a seal that indicates whether a package is still in an unopened condition, this seal must be completely intact in the event of a return. Likewise, the packaging belonging to the product must be completely undamaged when it is returned. If the packaging seal is broken or the packaging belonging to the product has been damaged, it is no longer possible to take back the corresponding items.
Sample cancellation form
(If you wish to revoke the contract, please complete and return this form).
- To armorpho, Trierer Str. 288, 52078 Aachen, Germany, email@example.com, Fax: 0241/963-1689
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).
following service (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of notification on paper)
- Date (*)
Delete as applicable.